Order Queries

Terms and conditions of sale
We hope that our goods reach you in perfect condition. If they have been damaged in transit, you must sign for it as such. If unable to check the contents on delivery, any damage must be notified within 3 days.

Non-delivery
Claims for non-delivery must be made within 14 days of payment.

Discrepancy
Shortages on delivery must be notified within 7 days of delivery.

Faulty goods
If any of our products are faulty, please let us know within 28 days of the dated receipt. Faulty goods will be replaced or refunded.

CD ROMs
Some of our products are available in CD ROM. CD ROMs cannot be returned as most of them are PDFs of our books.

Changes and corrections
We make every effort to make sure that the prices are correct, but reserve the right to change or correct product specifications, prices, errors and omissions without prior notification.

Goods out of stock
Will be forwarded to you as soon as we receive them. You do not pay any extra post and packing.

Please Note
Goods will be despatched on receipt of payment. A proforma invoice will be sent with official orders. Sample pages are on our website. VAT registration 521754263. Ridgwell Press reserves the right to adapt goods if products have to be changed due to unforeseen circumstances. Please make cheques payable to Ridgwell Press Ltd.
Post orders to Ridgwell Press, Earlstrees Court, Earlstrees Rd, Corby, Northants NN17 4AX.
Tel: 01536 399017 | Fax: 01536 399 012 | email: marika@hamilton-house.com

Question not answered?
If you did not find the answer to your question please feel free to contact us